I am unable to download OS X El Capitan. When i go into the app store, it opens but nothing loads. It says "cannot connect to the app store". I am connected to the internet and able to browse everything else perfectly. Itunes is also an issue that won't download the new version. I have a MacBook Pro (Mid 2012) and running OS X Yosemite 10.10.2. Any help would be appreciated.
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.2), null
1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
https://support.apple.com/kb/PH18760?locale=en_US
2. Delete Caches.db
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari > Caches.db
Right click the Caches.db file and select "Move To Trash”.
Close windows.
Restart and relaunch Safari.
3. Deselect Proxies if selected.
System Preference > Network > Advanced > Proxies Tab
Unlock the lock if you have to.
Under "Select Protocol", uncheck any box if check marked.
Click "OK" then "Apply”.
Unable to download OS X El Capitan.
